Testimonials: What Our Customers Say
Here are the full quotes from satisfied customers regarding the work we have done for their organisations, so you can be assured of our quality and service before choosing us to supply your latest seating solution.
Jo Potts – Alnwick Playhouse
“The service provided by Auditoria Services through pre-construction, delivery on site and post completion was fantastic. On any building development the timelines and goalposts can move and having a company who understands that and works with you for the best outcome is very important. The team on site were very experienced, calm and professional throughout a very demanding re-rake and final install. The finished auditorium is exactly how we had hoped it would turn out, an elegantly curved rake with wonderfully comfortable seats providing extra legroom on every aisle. Our patrons are delighted with the new auditorium which makes us very happy indeed.”
Russell Phillips – ICC Wales Vice-President, Facilities and Development
“Developing and installing the seating for a 1,500 capacity auditorium theatre was no small task and we are delighted with how the venue at ICC Wales has turned out. It is almost impossible to differentiate between the computer generated imagery we had created of how we envisaged the auditorium would look, and the first photos we have now had taken of the finished venue – that is how closely Auditoria Services kept to the brief! They were very helpful in incorporating our specific requests like installing power sockets and USB ports in every seat, and varying the colouring of seating to give the impression of the theatre looking fuller from the stage when seats are unoccupied. Their expertise in this industry also helped us choose the correct seat width and foam firmness to ensure our conference delegates and theatre show-goers sit in the greatest comfort. We have had lots of great feedback on both the look and feel, and the functionality of the auditorium theatre and we would have no hesitation in recommending Auditoria Services to other venues.”
Andy Young – Kier Construction (Connah’s Quay High School)
“Thanks to your installation team who were fantastic and a credit to you, but what I have come to expect from Auditoria Services this being my third project from you. Your team worked hard and long hours and were good-humoured when accepting praise from the school who they met during the week. The school cannot believe what they are getting and what a difference it will make.”
Claire Williams – Grimsby Auditorium
“I am extremely happy with the work Auditoria have done for us. The staff are a credit to them, working tirelessly to get our seating completed in a very tight timeline and always in a professional manner. The quality and finish on the seating is fantastic and has had many compliments. Having worked with them for a number of years I have always received an excellent service and would highly recommend them.”
Helen Ball – Barnsley Civic
“We were first in touch with Auditoria Services in 2013 to enquire about retractable seating systems and obtain a detailed quote for supply and install that would support a grant application we were submitting to enable improvements in our venue.
The process of obtaining a quote was an extremely efficient one and the care taken over understanding our requirements and providing us with detailed information was excellent.
The process of us submitting and receiving a decision on our grant funding took just over eight months and we were incredibly impressed with Auditoria’s willingness to wait and also be flexible in our install planning to allow for us to secure these much-needed funds.
Our system was finally installed in the January of 2015 and the level of service throughout was excellent. The new system has gone on to make a massive difference to our business, making our operation more flexible and responsive to customer need and also providing us with an asset that compliments the beauty of our theatre space.
After sales support has also been excellent and based on our experience I would not hesitate to recommend Auditoria Services to any business looking for a high-quality seating solution.”
Jamie Shields – T-Squared Group
“We were delighted with the service provided by Auditoria Services through pre-construction, delivery on site and post completion. The guys on site were very professional, polite and took great pride in their attention to detail to ensure a product of the highest quality with zero defects was delivered.
Should we have to deliver another auditorium, you guys will be the first name on the list.”
Andy Bamforth – Huddersfield University
“Auditoria Services quite simply provides the University of Huddersfield with first-class service from conception through to completion of the project and beyond. The design team are given the scope of work and offer a design to best meet our requirements, the manufacturing team realise the design and the fitters (often to a tight schedule) install the seating system. These processes are completed professionally to a very high standard whilst maintaining a dialogue with the Project Manager at all stages. If there are any post-contract issues Auditoria Services respond promptly ensuring that the issues are resolved quickly, efficiently and to our satisfaction with the minimum impact to staff and students.”
Phillip White – Kier Construction
“Auditoria Services (AS), were employed by Kier on the Storyhouse project following a detailed and robust tendering process that was designed to elicit the most artistic, qualitative and cost-effective solution to the seating in the main auditorium, cinema and studio areas.
Storyhouse was at the time of construction the largest cultural development in the UK outside of London and as such, attracted much notoriety and attention as was befitting of a project of such a stature. The list of stakeholders which was extensive, and who would pour over and scrutinise every detail of the project to ensure that it was value for money, that it was a quality product and that it was right.
No more so was this experienced than in the design, development and ultimate choice of seat for the three main spaces. This process took over a year to conclude and called for close involvement and dynamic and flexible approach. AS knowledge of what would/would not work was well received and with their help ensured that the correct solutions were adopted in each area and importantly that the Client was satisfied.”